Who We Are
Our written training and employee development programs ensure the delivery of safe, reliable service in and around your home. We have a written drug-free hiring policy to protect our customers & their property.
What makes us different:
- We offer the industry’s best “Service-Right℠” and Installed-Right℠® guarantees, warranties and assurances.
- Our field management and equipment installation procedures enable us to take care of everything and assume responsibility for everything.
- We are an unbiased independent contractor.
- We minimize all personal risk from doing business with us through our delivery systems and our liability insurance coverage.
- We guard both your time and your money invested in equipment repair or replacement.
Guarantees
Tune-up and Repair Guarantees
- If our Precision-Tune-up doesn’t save you its entire cost in energy in the first 90 days, we will pay YOU the difference. You can’t beat that.
- If your heating or air conditioning system should break down after we have performed a Precision-Tune-up this season, we will refund the money you spent on your system Precision-Tune-up, and put it toward the repair costs!
- If a repair fails during the season, we will repair it again absolutely FREE!
System Replacement Guarantees
Lifetime “Install-Right Ductwork Warranty”™ – to perform as designed and be free of defects for the lifetime of the system.
Lifetime “Install-Right Cabinetry & Piping Warranty”™ – to not fail or leak air at non-joint or flanged points.
Lifetime “Install-Right Air Balance Guarantee”™ – where we install an entire system, the air temperature will stay within 2 degrees between rooms or we will rebalance it free.
First Year “Install-Right Energy Savings Guarantee”™ – the equipment will operate at a reduced amount of energy units based on Energy Star® guidelines for one season.
First Year “Install-Right Quiet Guarantee”™ – the equipment will operate within 10%+/- of its designed decibel levels per manufacturer’s specification throughout the year.
24-Hour “Install-Right Livability Guarantee”™ – during the equipment warranty period we will provide heating or air conditioning within 24 hour of notice or we will put you up in a hotel until your system is repaired.
- We also honor all manufacturer’s 10-year parts and labor warranties.